Course Syllabus

Part 3 of the SUAS Safety Certificate Coursework: A Human Perspective



The UAS Personnel unit examines the limits and skills employed by professional remote pilots in trapping and mitigating errors. This unit focuses on human error and management skills used to detect and stop errors during the day-to-day execution of remote pilot tasks. Additionally this unit explores the concepts of decision-making bias, stress, and methods for safely identifying and mitigating risk while making time critical decisions.



Each unit is comprised of a textbook reading (text is imbedded into the LMS), writing/research assignments, and an end of unit progress check. There are 31 graded learning events in the Personnel course:


28 Graded Assignments worth 90% of the final grade

3 Graded Progress Checks worth 10% of the final grade


All assignments and progress checks are equally weighted at 3.2% of the final grade. A learner will need to score 80% in overall course to progress to the next course of study.



Each block is approximately equivalent to 10 hours of work, to include reading, studying, and completing assignments (not including the orientation segment).



The UAS personnel course is divided into three units of study. Each unit varies in length and difficulty with a standardized structure consisting of required readings, assignments, and progress assessments.



11.1.Textbook reading: Processing information

Assignment: Human Factors Definitions

Assignment: Perception Games (Not Graded)

Assignment: Working Memory

Assignment: Processing Information

11.2. Textbook reading: Human Performance Efficiencies

Assignment: Exploring Human Performance

Assignment: Heuristics

Assignment: Expertise

11.3. Textbook reading: Cognitive Performance Moderators and Errors

Assignment: Exploring Human Error

11.4. Textbook reading: Humans and Automation

Assignment: Exploring Humans and Automation

Assignment: Flight Crews and Automation

Assignment: Small UAS crews and Automation

11.5. Textbook reading: Human-Computer Interface Design

Assignment: UAS GCS Displays

Assignment: Iterative user design

Unit 11 Progress Check


UNIT 12 (Crew Resource Management) SEQUENCE OF EVENTS

12.1.Textbook reading: The CRM Revolution

Assignment: Explore CRM concepts and Definitions

Assignment: Soft Skills

12.2. Textbook reading: The CRM Teams win

Assignment: Exploring the CRM team

Assignment: Exploring Errors

Assignment: Human Factors Analysis and Classification

12.3. Textbook reading: Crew Communication

Assignment: Exploring Communication and Coordination

Assignment: Case Study

12.4. Textbook reading: Situational Awareness

Assignment: Exploring Situation Awareness

Assignment: Mishap Case Study

Unit 12 Progress Check


UNIT 13 (Aeronautical Decision Making) SEQUENCE OF EVENTS

13.1.Textbook reading: Aeronautical Decision Making

Assignment: Explore Hazardous Attitudes in aviation

Assignment: Hazardous Attitudes

13.2. Textbook reading: Stress

Assignment: Stress and Decision Making

Assignment: Self-Imposed Stress

13.3. Textbook reading: Decision Making Models

Assignment: Explore Decision Making Models

Assignment: Making Good Decisions

12.4. Textbook reading: Remote Pilot Risk Management

Assignment: ADM Exercise (not graded)

Unit 13 Progress Check


Here is the course outline:

1. (Unit 11) Human Factors and UAS

humans can process at once. However, as we gain experience with the information of a particular type of work, our processing of that information becomes increasingly efficient. However, efficiency gained by relying on assumptions rather than actively monitoring information can cause changes to go undetected. Those undetected changes can lead to errors and aviation accidents. Automation is often introduced into work systems as a means to offload work from humans and reduce opportunities for errors. This unit points out that automation instead tends to introduce new types of work and errors.

2. (Unit 12) Crew Resource Management

Crew Resource Management (CRM) is a management technique that remote pilots and UAS crews can employ to reduce and trap human errors. CRM has been wildly accepted in the professional aviation, military, health care, and earth exploration industries to identify and limit latent failures. This unit will help remote pilots develop these soft skills and learn effective ways to increase their situation awareness.

3. (Unit 13) Aeronautical Decision Making

As UAS become more automated, the human’s role becomes one of monitoring and making decisions. Aeronautical Decision Making (ADM) is a process designed to help pilots make sound decisions and reduce the risk of an accident. Arguably, these are the most important skills any UAS remote pilot can learn. ADM needs to be practiced and evaluated for anyone to gain proficiency.